Second Shift Grocery Department Lead

Meijer-posted 3 months ago
Full-time
West Lafayette, IN
General Merchandise Retailers
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As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

  • Provides direction related to operations, processes, and conditions of their area.
  • Plans, guides, and empowers team members in the day-to-day operation of the department.
  • Sets example for those in their department by modeling exceptional customer experience.
  • Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
  • Communicating with team members and assigning daily work tasks.
  • Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
  • Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
  • Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
  • Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
  • Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
  • Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
  • Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
  • Operating a register and cash handling when needed.
  • Operating powered equipment, where applicable.
  • Participating in period end inventories, where applicable, to help achieve goals.
  • May be required to act in Lead capacity in other departments throughout the store.
  • Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
  • Initiates interactions with customers and peers.
  • Excellent verbal and written communication.
  • Retail or other customer service experience preferred.
  • Creative thinking skills.
  • Ability to influence others.
  • Ability to quickly build rapport and gain customer confidence to create repeat business.
  • Ability to lift, carry, push, pull, bend and twist while handling product.
  • Experience executing plans.
  • Positive influence to create a strong team environment.
  • A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Paid education assistance
  • Team member discount
  • Development programs for advancement and career growth
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