The Seasonal Worker is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives.
Delivers guest service with a 'how may I help you' attitude.
Looks for opportunities to delight guests and follows instructions from store management.
Ring all sales as discussed in the operations procedures.
Assure proper sale and accounting of money orders/lottery during shift.
Accurately account for price overrides, store use of merchandise, voids, returns and waste.
Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.
Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.
Use suggestive selling techniques to suggest items to guests that complement their purchases.
Ask guests if they are a refreshing rewards member at the beginning of every transaction.
Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies.
Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures.
Clean the parking lot and grounds surrounding the store as needed.
Advise store management of any maintenance or safety problems.
Practice safe working habits that align with company safety rules.
Properly use the Guest Service Department for guest service issues.
Stay familiar with all Thorntons policies applicable to the SW position as outlined on Thorntons Intranet.
Adhere to all city, county, and state alcohol and tobacco and all other applicable laws and regulations.
Perform additional duties as assigned.
Maintain PAR levels as outlined on PAR sheet per store expectations.
High School Diploma or GED.
All experience will be considered.
Ability to speak, read, understand, and write the English language.
Ability to perform accurate mathematical calculations.
High energy and strong work ethic.
Excellent interpersonal skill.
Strong guest service skills.
Works well with others in a team environment.
Sufficient visual acuity to check identification and process money orders.
Ability to read and understand instructions for operation of electronic cash registers and other equipment.