About The Position

The Seasonal Temporary Visual Security Associate supports the execution of store asset protection initiatives by providing consistent visual theft deterrence and ensuring a positive customer experience. This role provides excellent customer service while monitoring and reporting suspicious activities in a strategic location within the store. This is an hourly position.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to use data and guidance to support timely and effective decisions.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Communicate with excellence.
  • Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
  • Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Must regularly move around all store areas and be accessible to customers.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
  • Serve as a visible presence in designated areas of responsibility to deter potential theft and maintain a secure environment.
  • Observe customer behaviors and identify activities that may indicate potential theft.
  • Effectively communicate customer concerns, suspicious behaviors, or potential security issues to store leadership promptly.
  • Collaborate with store leaders and associates to protect store assets and uphold safety standards.
  • Support store operations by maintaining a clean, organized, and welcoming environment.
  • Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on business needs.
  • Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance.
  • Stay informed of products, promotions, policies, and store events to enhance execution.
  • Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

Benefits

  • Medical, Dental, and Vision
  • 401K with Matching Contribution
  • Generous PTO
  • Merchandise Discounts
  • Paid Maternity and Paternal Leave
  • Growth and Professional Development Opportunities
  • Employee Assistance Programs
  • Education and Tuition Reimbursement Programs
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