About The Position

The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts’ environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition. The Department of Conservation and Recreation’s mission is to protect, promote and enhance our commonwealth of natural, cultural and recreational resources for the wellbeing of all. The DCR is steward to one of the largest and most diverse state parks systems in the nation which includes more than 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, trails, golf courses and parkways. DCR strives to be an exemplary leader in conservation and recreation. DCR’s staff is passionate, dedicated, and continuously employs best practices that are informed by expertise, and creates a sense of place through carrying out the mission. The Department of Conservation and Recreation seeks qualified applicants for the position of Visitor Services Supervisor. The core responsibility of these positions are to provide programming, historical interpretation and environmental education for the visiting public. This position works full-time/40 hours per week. Work schedules and days of are at the discretion of the Supervisor and will consist of Four 10-hour days on, 3 days off. This position may require working weekends and holidays.

Requirements

  • Applicants must have at least (A) two years of full-time, or equivalent part-time experience, administering, supervising or conducting interpretive, educational or recreational programs in a public, non-profit or private agency, or (B) any equivalent combination of the required (A) experience and the substitutions below.
  • A Bachelor's degree with a major in park and/or recreation management, natural sciences, environmental education, history, park interpretation or museum management may be substituted for the required (A) experience.

Nice To Haves

  • Course work in environmental science, environmental education or related field
  • Experience with public speaking
  • Effective oral and written communication skills
  • Graphic arts
  • Computer skills

Responsibilities

  • Responsible for daily supervision of programs and tours, staffing the Visitor Center, roving informal interpretation, assisting with community events, and other various duties as assigned.
  • Staffing of the Visitor Center
  • Field trip scheduling, coordination, and facilitation.
  • Coordination with friends groups and special events, as well as working with other park partners, local non-profits, volunteers, as well as additional stakeholders and agencies.
  • Researching, developing, and recording comprehensive Interpretive Program Outlines and Program Narrative Forms within the deadline set by your Regional Interpretive Coordinator.
  • Seek DCR approval and maintain an on-going effort to actively market and promote the Park’s interpretive programs. Provide information to various media outlets, DCR on-line calendar and develop and distribute program flyers and brochures within the park and community.
  • Coordination of weekly natural history programs
  • Working with audiences of all ages, including pre-school age children, families, adults, seniors, as well as school groups and people with disabilities.
  • Submit park wide reports and interpretive program reports as required (usually on a weekly, monthly, or end of season basis).
  • Must be able to work as part of a team with operations staff and rangers.
  • Assist with operations needs (clean bathrooms, sell passes, answer phones, tidying Visitor Center exhibits and displays, litter pick up and other duties as assigned)

Benefits

  • Comprehensive Benefits
  • When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
  • Want the specifics? Explore our Employee Benefits and Rewards!
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