Seasonal Visitor Center Attendant
About The Position
The Anoka County Parks mission is as a department of Anoka County, our mission is to positively impact the quality of life in Anoka County by providing parks, outdoor recreation, and leisure services for the public. Our mission encompasses the protection of the natural environment, improving the health of citizens, and supporting a strong local economy. The department has an immediate opening for Seasonal Visitor Center Attendant who will perform various duties. Some of the critical responsibilities of this position include providing excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner. This is a seasonal, non-exempt, on-site position. Interviews will take place as applications are received for those selected to move forward in the hiring process.
Requirements
- Must be 16 years of age or older by date of application.
- Successfully pass a criminal history background check.
Nice To Haves
- Previous campground/hospitality experience.
- Strong verbal and written communication skills
- Previous experience in customer service and leadership.
- Accurate record keeping and oral/written communication.
- Planning, organizing, and problem solving.
- Establish and maintain effective working relationships with others.
- Take direction and complete assigned job duties independently.
- Read and interpret manuals, county policies and procedures.
- Use a computer, phone, radio, and other office equipment.
Responsibilities
- Provide excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner.
- Assist visitors in making camping reservations and help troubleshoot their online accounts
- Operate point of sale and reservation systems to assist customers.
- Accurately maintain cash drawer and properly prepare bank deposits
- Handle customer questions and concerns in a respectful and consistent manner.
- Mediate and resolve customer complaints or concerns.
- Arm and disarm the building security system as needed.
- Communicate via various technology (phone, computer, radio device).
- Must be neatly groomed and willing to dress professionally
- Must be available for evening, weekend, and holiday shift work
- Perform other duties as assigned
Benefits
- Professional development opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
