seasonal visit coordinator

Ferrum College•Ferrum, VA

39d

About The Position

The Visit Coordinator work collaboratively with enrollment staff, campus constituents, and the community. This position processes timesheet approval, and recruits, hires, trains with assistance as needed. Coordinates daily tour coverage. This position supports the office administratively. In addition to project responsibilities, the Visit Coordinator welcomes students and families to the office and provides information about office programming, campus events, and general information about the campus community, admission, and the community of Ferrum and other surrounding communities. Manages the Admissions phone and overall visit experience. Manages Admissions email. Responsible for main campus switchboard. Supports the office administratively. In addition to project responsibilities, the Visit Coordinator welcomes students and families to the office and provides information about office programming, campus events, and general information about the campus community, admission, and local and surrounding communities. Schedule Admission Ambassadors for tours. Assist in managing day-to-day scheduling needs via scheduling software, email, and phone. Supervise student workers for Office of Admissions. Coordinate and manage visit events and all daily student visits with assistance as needed. Manage Student Employment recruiting, hiring, scheduling, and timesheet approval for Office of Admissions. Partner with the Student Employment Office to ensure all processes and procedures are in place for the student office assistants. Oversee the scheduling of group tours including school groups, partner, and community-based organizations. Support in the scheduling of events and visits in Wufoo and Recruit. Organize the residence hall show rooms. This position includes some evenings and weekends. Ensures an excellent visit experience by preparing and giving presentations (as a back-up to the admission counseling staff) stocks brochures and shelves. Assists in the interviewing, selection, and scheduling of Admission Ambassadors; keeps ambassadors updated on new information to be passed along to visitors; ensures ambassadors have well-maintained shirts, business cards, and nametags. Additional Responsibilities: The role may include other duties as assigned to support the overall operations and mission of the College. Flexibility and adaptability are essential, as responsibilities may evolved based on institutional needs. Other duties as assigned.

Requirements

Associate degree required
A minimum of 3 years of experience
Ability to maintain confidentiality
Excellent computer skills, including Microsoft Office, Google, database, publishing/graphics software
Excellent oral and writing communication skills
Excellent organizational skills
Ability to work well with students, faculty, and staff
Adaptability - ability to work in fast-paced environment
Team player

Nice To Haves

Bachelors Degree in Higher Ed or equivalent in experience

Responsibilities

Processes timesheet approval
Recruits, hires, trains with assistance as needed
Coordinates daily tour coverage
Supports the office administratively
Manages the Admissions phone and overall visit experience
Manages Admissions email
Responsible for main campus switchboard
Schedule Admission Ambassadors for tours
Assist in managing day-to-day scheduling needs via scheduling software, email, and phone
Supervise student workers for Office of Admissions
Coordinate and manage visit events and all daily student visits with assistance as needed
Manage Student Employment recruiting, hiring, scheduling, and timesheet approval for Office of Admissions
Partner with the Student Employment Office to ensure all processes and procedures are in place for the student office assistants
Oversee the scheduling of group tours including school groups, partner, and community-based organizations
Support in the scheduling of events and visits in Wufoo and Recruit
Organize the residence hall show rooms
Ensures an excellent visit experience by preparing and giving presentations (as a back-up to the admission counseling staff) stocks brochures and shelves
Assists in the interviewing, selection, and scheduling of Admission Ambassadors; keeps ambassadors updated on new information to be passed along to visitors; ensures ambassadors have well-maintained shirts, business cards, and nametags
Other duties as assigned