Seasonal Valet Attendant- 0252 Gaylord Texan

Towne Park • Grapevine, TX

413d

About The Position

The Guest Service Associate at Towne Park is responsible for delivering exceptional hospitality services to guests in a friendly and efficient manner. This role involves parking and retrieving guest vehicles, assisting with luggage, and providing information and support to enhance the guest experience. The position emphasizes creating smiles and making a positive impact on guests, patients, and colleagues alike.

Requirements

• High school diploma or GED required.
• Valid driver's license and clean driving record.
• Must be at least 18 years of age and able to pass a criminal background and drug screen.
• One month related experience and/or training, or equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.

Nice To Haves

• Ability to operate a manual transmission is highly desirable.
• Ability to perform parallel parking.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with all guests, co-workers, and clients.
• Acknowledge and greet guests within five feet with a professional and friendly demeanor.
• Park and retrieve vehicles while driving slowly and cautiously.
• Assist guests with bell services and luggage storage as needed.
• Provide guests with directions, taxis, reservations, and other inquiries.
• Explain parking rates and retrieval procedures to guests upon arrival.
• Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey, and claim check receipt from all vehicles taken into the valet system.

Benefits

• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• 401k retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees