Seasonal Tours & Rec Teammate

Boulevard Brewing CompanyKansas City, MO
31d

About The Position

Boulevard Brewing Company is recognized as a leader in the high-end beer segment. Boulevard Brewing Company is proud to be part of the Duvel Moortgat family of breweries which also includes Duvel USA and Brewery Ommegang . As the fourth largest craft brewery by volume in the United States, our beers and cocktails are built by our people, who are bound together by a devotion to our products and customers. SUMMARY Boulevard Brewing Company is looking for skilled and friendly individuals to add to our team this summer ( June and July ). We will be welcoming the world to KC and Boulevard for an exciting time in our city. These seasonal positions play a major role in creating and providing a satisfactory customer experience for our visitor center. The Tours & Rec teammate may work seasonal positions including bartender, host, tour guide, barback, porter and kitchen spots. Weekends, holiday, and evening availability required.

Requirements

  • Strong customer service and skills
  • A passion for craft beer
  • An interest in learning, asking questions, and demonstration knowledge to others
  • Ability to keep up with a fast paced, high volume environment
  • Strong communication and interpersonal skills
  • Previous restaurant / hospitality experience preferred
  • Must be 21 years of age
  • Embrace the Duvel Moortgat values: Passion, Quality, Sustainability, & Integrity

Nice To Haves

  • Previous restaurant / hospitality experience preferred

Responsibilities

  • Welcome guests, guide them through our space, beers and food menu
  • Be an advocate of Boulevard Brewing Company
  • Be knowledgeable on our beer, merchandise, facilities and community
  • Pour beer in a professional and friendly manner
  • Greet and Interact with guests, take orders and serve snacks
  • Assess guests needs and preferences and make recommendations
  • Check guest identification to verify they are of legal drinking age
  • Deliver completed orders to guests throughout the Beer Hall, Tasting Room, and Rec Deck
  • Identify customer issues and take necessary steps to correct them
  • Help maintain a clean and organized workplace (inside and outside)
  • Host groups in our public facilities including room setup/clean up, drink and food orders, and general support
  • Follow all opening and closing instructions
  • Pour samples for tour guests, upholding beer service standards
  • Bus tables, wash glassware, change kegs and maintain a clean & organized workplace (inside and outside)
  • Follow SMART guidelines for responsible serving
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