Seasonal Termite Appointment Setter

Aptive Pest Control•Provo, UT

1d•$15•Remote

About The Position

We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team! This is a full-time Seasonal Termite Appointment Setter position located remotely . The individual we are looking for is someone who enjoys working in a team environment and excels at an individual level. This position is not expected to extend beyond October 2026. What we offer: $15/hr + Commission Upbeat and exciting company culture and much more!

Requirements

Must have strong phone communication skills, persuasive speaking, and effective objection handling
Must have the ability to quickly problem-solve, think creatively, and adapt while managing time efficiently, navigating systems, entering data accurately, and booking appointments that align with both customer needs and team goals
Must have the ability to actively listen, build rapport, and tailor conversations to a variety of customer situations
To ensure optimal employee performance in a remote work environment, remote employees are expected to maintain the following work environment: A quiet and distraction-free working space Stable internet connection with consistent download speeds of 20 Mbps and upload speeds of 5 Mbps Jitter below 20 milliseconds Dedicate full attention to job duties during working hours

Responsibilities

Contact current and potential customers by phone to book termite inspections, focusing on creating efficient, tightly clustered field routes
Handle customer hesitation or resistance using persuasive communication techniques and approved scripting
Determine and align customer availability with field inspector schedules to ensure optimal appointment placement.
Strategically cluster appointments to reduce travel time and maximize inspector productivity
Accurately enter appointment details and notes into the CRM or internal scheduling system
Use company-provided scripts as a guideline while tailoring conversations to individual customer needs and situations
Select which leads to contact based on lead quality, urgency, and scheduling needs
Collaborate to handle cancellations, rescheduling, and customer inquiries
Communicate with inspectors and field operations managers to confirm availability and accommodate special requests
Participate in coaching sessions, team check-ins, and ongoing training to improve performance and align with department goals
Adjust scheduling plans quickly in response to customer needs, last-minute changes, or internal priorities
Establish trust and a positive customer experience through strong interpersonal and listening skills
Resolve overlapping, missed, or inefficient bookings using sound judgment and route awareness
Document call results and maintain performance tracking within internal systems
Work collaboratively with other appointment setters and supervisors to meet collective targets for route density, show rate, and customer satisfaction