Seasonal Tap House Support Staff

Brewery Ommegang•Utica, NY

9d•$17•Onsite

About The Position

Brewery Ommegang is recognized as a leader in the high-end beer segment. Brewery Ommegang is proud to be part of the Duvel Moortgat family of breweries which also includes Duvel USA and Boulevard Brewing Company . As the fourth largest craft brewery by volume in the United States, our beers and cider are built by our people, who are bound together by a devotion to our products and customers. The Brewery Ommegang Tap House is looking for happy and energetic people to add to our stellar team! Positions include: Hosts and Food Runners . All positions require standing for long periods of time and have a flexible schedule including holidays, nights, and weekends. They will also love our beer! High season is typically early May through early October. HOST As a host/busser you will be responsible for greeting and seating all customers to maximize dining room space and wait staff effectiveness. FOOD RUNNER Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.

Requirements

Ability to work as a team
Ability to multitask and stay calm under high pressure situations
Ability to work at a fast pace
Must be able to work flexible schedule, including holidays, nights and weekends
Good oral communication skills
Work with integrity, enthusiasm and possess good work ethics
Experience as a Food runner or similar entry-level role in a restaurant
Understanding of hygiene and food safety rules
Physical ability and stamina to carry heavy trays and stand for long hours
Availability to work various shifts, including weekends
Multi-tasking abilities
Good oral communication skills
Ability to remain calm and professional in a fast-paced work environment

Responsibilities

Greet Visitors in warm friendly manner
Seat customers in an even rotation
Maintain a café wait list
Answer general information questions
Answer Café phone and field calls to necessary personnel
Assist in bussing duties
Maintain café bathrooms
Maintain clean work area and equipment
Assist servers and/or front of the house lead when necessary
Properly take customer to-go orders and enter into POS system
Deliver food orders from the kitchen to customers’ tables rapidly and accurately
Act as the contact point between Front of the House and Back of the House staff
Communicate food orders to chefs and pay attention to priorities and special requests (e.g. food allergies)
Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
Ensure food is served in accordance with safety standards (e.g. proper temperature)
Check in with customers and take additional orders or refill water, as needed
Remove dirty dishes and utensils
Answer guests’ questions about ingredients and menu items
Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
Making sure all plates are set up properly with correct sauces and garnishes
EOD clean up duties
Learn as much beer knowledge you can
Keeping all stations adequately stocked
Take pride in every single job you do