Seasonal Supervisor - Fenway

Shy BirdBoston, MA
16h

About The Position

As a Seasonal Closing Supervisor at Shy Bird, you will play a crucial role in maintaining the standards of service and operational excellence during our busiest periods. Your responsibilities will include overseeing closing sidework, ensuring accurate financial transactions, managing end-of-day procedures, and securing the restaurant. This position requires a balance of strong leadership, maturity, and effective communication skills to guide and inspire the team during closing shifts.

Requirements

  • Consistently model positivity, reliability, and a sense of urgency
  • Understand and embody the principles of Shy Bird Hospitality: warmth, empathy, generosity, recognition, intention, knowledge, anticipation, urgency, and efficiency
  • Foster an environment that encourages teamwork and mutual respect.
  • Actively engage with both staff and guests
  • Demonstrate a commitment to professional development, both personally and for team members, which is essential for creating a culture of growth and accountability
  • Exhibit strong problem-solving skills and the ability to make sound decisions under pressure
  • Have flexibility to work late evenings and adapt to changing seasonal demands

Responsibilities

  • Supervise and coordinate all closing procedures to ensure smooth, efficient end-of-day operations
  • Oversee closing sidework and ensure all tasks are completed to company standards
  • Manage cash handling, POS system operations, and end-of-day financial reconciliation
  • Ensure proper security protocols are followed, including locking procedures and alarm systems
  • Support and guide team members during closing shifts, addressing questions and resolving issues
  • Maintain cleanliness and organization standards throughout the restaurant
  • Communicate any operational concerns or maintenance needs to management
  • Ensure compliance with all health, safety, and sanitation regulations
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