Buckle-posted 2 months ago
$14 - $17/Yr
Full-time • Entry Level
Broomfield, CO
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

The Store Support Teammate is responsible for fulfilling our mission statement, 'to create the most enjoyable shopping experience possible for our Guests.' Additionally, this position completes a variety of sales support tasks assigned by the Store Manager.

  • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
  • Answer questions regarding the store and its merchandise.
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
  • Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
  • Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
  • Provide legendary service throughout the store in top areas: Front 5, sales floor, fitting rooms, and the register area.
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
  • Meet or exceed performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
  • Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
  • Maintain and build good Guest relationships to develop a client based business.
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness.
  • Recognize and communicate Guest Levels with the Team.
  • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
  • High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
  • Pay range: $14.81-$17/hr.
  • Health options including medical coverage, dental and vision insurance, and virtual care.
  • Mental Health Resources through Employee Assistance Program (EAP).
  • 401(k) with Company Match.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
  • Performance Bonuses.
  • Teammate Discount of 40% off Buckle products and 25% off Buckle gift cards.
  • Vacation and sick time benefits.
  • Company-paid basic life and AD&D insurance.
  • Paid Leave in Applicable States.
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