Seasonal Stockroom Operations Associate

Kohl's • Terre Haute, IN

72d • $12

About The Position

In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.

Requirements

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Nice To Haves

• Client facing retail or service industry experience

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
• Act with integrity, honesty and foster teamwork in an engaged and inclusive culture
• Exercise good judgment and discernment when making decisions; take appropriate partners as needed
• Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meet or exceed individual goals (e.g., productivity, credit, loyalty)
• Accomplish multiple tasks within established timeframes
• Follow company policies, procedures, standards and guidelines
• Maintain adherence to company safety policies for the safety of all associates and customers
• Receive, understand and proactively respond to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

What This Job Offers

• Industry: General Merchandise Retailers
• Education Level: No Education Listed