Seasonal Shelter Associate

Upper Valley Haven • Lebanon, NH

96d • $22

About The Position

The Upper Valley Haven provides temporary shelter, supportive housing, food, children’s services, and problem-solving support to those in need. We are seeking compassionate and reliable individuals to join our Seasonal Shelter Staff team at our Lebanon, NH location. Seasonal Shelter Staff play a vital role in supporting guests, facilitating shelter operations, conducting intake paperwork, serving meals, and maintaining a safe, clean, and welcoming environment. Staff work in partnership with first responders, volunteers, and community members to support our guests while upholding the Upper Valley Haven’s values. Staff build positive, supportive relationships and treat all guests with respect and acceptance. This is an awake position for both shifts, and reliability and punctuality are essential. Each shift will have two staff members on duty. Once trained, staff may also pick up per diem shifts at our year-round shelters in White River Junction. Successful seasonal staff may be considered for permanent employment.

Requirements

• Proven reliability and punctuality
• Ability to remain awake for the entire shift
• Willingness to ask questions, seek support, and learn new skills
• Ability to work as a member of a team
• De-escalation skills and understanding of trauma, substance misuse, and mental health concerns a plus
• Flexibility and adaptability
• Ability to focus on the strengths, skills, interests, and needs of others
• Ability to bend, move about, and lift up to 30 pounds
• Reliable transportation to and from work

Nice To Haves

• Experience in de-escalation and understanding of trauma
• Experience with substance misuse and mental health concerns

Responsibilities

• Support guests and facilitate shelter operations
• Conduct intake paperwork
• Serve meals
• Maintain a safe, clean, and welcoming environment
• Work in partnership with first responders, volunteers, and community members
• Build positive, supportive relationships with guests
• Perform custodial tasks, nightly laundry, and restock supplies
• Clear and sand snow on paths as needed

Benefits

• Accrued paid time off based on hours worked
• Retention bonus for staff who work through the end of the program in mid-April
• Training, regular supervision, and biweekly staff meetings provided for support and development

What This Job Offers

• Number of Employees: 1-10 employees