As a Seasonal Service Team Member at Michaels, you will deliver friendly customer service, assist customers in shopping our store, and help them find what they're looking for. You will ensure all customers receive a fast and friendly checkout experience. Your responsibilities will include completing truck unloading and merchandise duties throughout the store, maintaining store recovery standards to deliver our Brand Promises, and helping customers shop and locate products. You will also provide solutions to customer inquiries and engage them on the benefits of the Rewards program and Private Label Credit Cards, completing enrollments as necessary. Additionally, you will educate customers on the Voice of Customer (VOC) survey and assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).