Seasonal Sales Support Specialist (On-site)
About The Position
We are currently seeking an energetic Seasonal Sales Support team member. In this role, you will serve as a liaison between our Sales Support team and other cross-functional departments, assisting our Outside Sales Representatives and our customers in multiple capacities. Successful candidates will have extensive administrative experience, a talent for multitasking in a fast-paced environment and the ability to excel in a supporting role. Sales experience is not required. A day on the job looks like this: Complete various tasks to support the Sales Support team, ensuring CCPs are processed correctly and efficiently Monitor various reports to track stock, back orders and holds Assist with customer requests, including invoice needs, shipping requests and tracking information Support stock and inventory requests Collaborate with other departments as needed Work efficiently to solve any issues that may arise Ensure projects are completed to satisfy all stakeholders Compose various forms of correspondence to maintain clear communications with all end users
Requirements
- 2+ years of experience in customer support
- Exceptional customer service skills for managing multiple stakeholders
- High-level administrative skills
- Strong sense of urgency and a “can-do” attitude
- Excellent problem-solving and decision-making skills
- Ability to juggle multiple projects
- Superb written and verbal communication skills
- Proficiency in Excel, Word and Outlook
- Ability to prioritize multiple tasks is required
Nice To Haves
- Knowledge of Salesforce.com is a plus
Responsibilities
- Complete various tasks to support the Sales Support team, ensuring CCPs are processed correctly and efficiently
- Monitor various reports to track stock, back orders and holds
- Assist with customer requests, including invoice needs, shipping requests and tracking information
- Support stock and inventory requests
- Collaborate with other departments as needed
- Work efficiently to solve any issues that may arise
- Ensure projects are completed to satisfy all stakeholders
- Compose various forms of correspondence to maintain clear communications with all end users
Benefits
- Employee discount on products that make you smarter
- Casual dress…and we really mean it
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
