Seasonal Sales Support (Remote)

Lakeshore Learning Materials • Long Beach, CA

229d • $19 - $26 • Remote

About The Position

We are currently seeking an energetic Seasonal Sales Support team member. In this role, you will serve as a liaison between our Sales Support team and other cross-functional departments, assisting our Outside Sales Representatives and our customers in multiple capacities. Successful candidates will have extensive administrative experience, a talent for multitasking in a fast-paced environment and the ability to excel in a supporting role. Sales experience is not required. This role is remote.

Requirements

• 2+ years of experience in customer support
• Exceptional customer service skills for managing multiple stakeholders
• High-level administrative skills
• Strong sense of urgency and a 'can-do' attitude
• Excellent problem-solving and decision-making skills
• Ability to juggle multiple projects effectively
• Superb written and verbal communication skills
• Proficiency in Excel, Word and Outlook
• Knowledge of Salesforce.com is a plus
• Ability to prioritize multiple tasks is required

Responsibilities

• Complete various tasks to support the Sales Support team, ensuring CCPs are processed correctly and efficiently
• Monitor various reports to track stock, back orders and holds
• Assist with customer requests, including invoice needs, shipping requests and tracking information
• Support stock and inventory requests
• Collaborate with other departments as needed
• Work efficiently to solve any issues that may arise
• Ensure projects are completed to satisfy all stakeholders
• Compose various forms of correspondence to maintain clear communications with all end users

Benefits

• Hourly: $19.47-26.19
• Employee discount on products that make you smarter
• Casual dress…and we really mean it

What This Job Offers

• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers