Seasonal Sales Lead with Keys, UGG

Deckers Brands

102d • $16 - $21

About The Position

At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Our Sales Leads with Keys are critical to the success of our stores. As a Sales Lead with Keys, it’s your job to create the best possible customer experience. You stay current in your knowledge of all productions, promotions and marketing initiatives in order to engage with our customers and best respond to needs. You also know how to communicate the UGG brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. You operate as part of a dynamic team and cooperate to achieve business goals.

Requirements

• Two (2) years of retail store experience preferred.
• High School Diploma.
• Excellent verbal and written communication skills.
• Ability to convey the UGG and Deckers Brands Vision and Mission.
• Highly motivated team player and self-starter.
• Excellent team building skills.
• Ability to multi-task in a fast-paced environment.
• Flexibility of schedule and hours to meet the needs of the business.
• Physical ability to stand for extended periods.
• Proficient in Microsoft Office suite of tools and applications.
• Valid driver’s license.

Responsibilities

• Create personalized shopping experiences for customers that drive brand loyalty.
• Model the Service Training Program and greet customers promptly and courteously.
• Address all customer questions accurately before they leave.
• Provide exceptional service from start to finish, including effectively communicating the return policy.
• Maintain a positive, cheerful attitude with customers and team members.
• Promote the store and brand image in all interactions, including adhering to a dress code.
• Make yourself personally available to all customers for exceptional service.
• Operate the cash register and handle money accurately.
• Check inventory daily and ensure products are stocked and available.
• Merchandise product in accordance with Visual Merchandising standards.
• Maintain a clean and well-organized back-stock area and employee break area.
• Practice safety-consciousness and respond to theft in accordance with policies.
• Promote a positive work environment by recognizing outstanding performance from team members.

Benefits

• Competitive pay.
• Discounts.
• Perks.
• Global contests.
• Opportunities for growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees