POP MART Americas Inc.-posted 2 months ago
Part-time • Entry Level
Towson, MD

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

  • Greet customers with a smile, spark friendly conversations, and learn about their shopping needs.
  • Be a POP MART brand expert—share insights about our characters, collectibles, and company story.
  • Offer thoughtful product recommendations and assist customers in making informed choices.
  • Keep the store looking its best—clean, organized, and inviting.
  • Maintain crowd control and ensure store safety regulations are followed.
  • Process purchases using the register and handle transactions accurately.
  • Receive and organize shipments; help keep the stockroom neat and efficient.
  • Drive sales of key products, including Blind Boxes, MEGA collectibles, and accessories.
  • High school diploma or equivalent (some college is a plus!)
  • At least 1 year of experience in retail, hospitality, events, or customer service preferred.
  • Energetic, friendly, and confident interacting with customers.
  • Able to multitask in a busy environment and stay calm under pressure.
  • Willing to learn and excited about POP MART’s mission and products.
  • Must be at least 18 years old.
  • Multilingual abilities are a plus!
  • Networking opportunities within the industry.
  • Market-competitive packages
  • Opportunities to learn and lead
  • Career development
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