Seasonsl Sales Associate 15-25 hours

Coach-posted 9 days ago
$15 - $16/Yr
Part-time • Entry Level
Onsite • Sevierville, TN
5,001-10,000 employees
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Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity The COACH Sevierville team is looking to fill 3 open positions with passionate, customer-focused individuals that really enjoy working in retail and strive to exceed goals. Our salesfloor is not commision based, instead fosters a strong Teamwork environment! Just bring your best-self to work everyday with the curiosity to learn, evolve your selling skills and increase brand knowledge! NO need to know about COACH, helpful but not required. We believe learning is an essential part of the Coach experience. We’re committed to helping our employees develop the knowledge, skills, and abilities needed for ongoing success while inspiring customers. As a COACH Employee you are offered: 👜 Tapestry Brand discounts with Coach and Kate Spade (70% off Outlet) 👜 Monthly Teamshare Bonus Program (for all employees) 👜 EAP Employee Assistant Program and Caregiver Benefits 👜 Working Advantage: Employee Perk Program 👜 Gym Benefits: Access to 10,000+ fitness centers for $28 per month. Temporary Sales Associate Job Description The Temporary Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.

  • Understands organizational objectives and makes decisions that align with Company priorities
  • Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
  • Creates short- and long-term strategies to achieve personal metrics and performance goals
  • Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
  • Represents Coach as a brand ambassador
  • Demonstrates Coach’s Selling and Service expectations at all times
  • Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
  • Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
  • Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style
  • Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
  • Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
  • Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.
  • Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
  • Cross-sells and encourages beneficial product add-ons that relate to the customer’s shopping needs
  • Sensitive to customers’ needs and tailors approach by reading cues
  • Attends to the unique and individual shopping needs of each customer.
  • Works with multiple customers simultaneously and breaks away as appropriate
  • Follows up with customers consistently and genuinely to influence/close the sale
  • Flexes personal selling techniques to contribute to overall store financial results
  • Builds lasting and loyal relationships with customers
  • Leverages Coach’s tools and technology to support relationship building and clienteling efforts
  • Creates enthusiasm and positivity for a shared vision and mission
  • Promotes and endorses a team selling environment
  • Fosters an environment of teamwork, trust and collaboration with internal and external customers
  • Remains solution oriented; is adaptable and flexible to changing business and store needs
  • Welcomes feedback and adapts behaviors as appropriate
  • Maintains a calm and professional demeanor at all times
  • Ensures all daily tasks are completed without negatively impacting service or Coach standards
  • Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
  • Maintains a clean and tidy selling floor at all times
  • Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures
  • Replenishes inventory on sales floor as needed
  • Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.
  • Supports cash-wrap when needed to process purchases, returns, and exchanges.
  • Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc.
  • Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.
  • Tapestry Brand discounts with Coach and Kate Spade (70% off Outlet)
  • Monthly Teamshare Bonus Program (for all employees)
  • EAP Employee Assistant Program and Caregiver Benefits
  • Working Advantage: Employee Perk Program
  • Gym Benefits: Access to 10,000+ fitness centers for $28 per month
  • health benefits (medical, dental, vision)
  • life insurance and disability insurance
  • 401(k) savings plan
  • paid time off for wellness needs and vacations
  • discounts on certain products and incentive compensation
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