Seasonal Sales Associate, UGG

Deckers Brands-posted 4 months ago
$15 - $20/Yr
Entry Level
Thornton, CO
5,001-10,000 employees
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At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Our Sales Associates are critical to the success of our stores. As a Sales Associate, it’s your job to create the best possible customer experience. It’s your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the UGG brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of a dynamic team and cooperate to achieve business goals. This is a seasonal position, lasting for 2-5 months.

  • Create personalized shopping experiences for customers that drive brand loyalty.
  • Greet customers promptly and courteously as they enter the store.
  • Address all customer questions accurately before they leave.
  • Provide exceptional service from start to finish, including effectively communicating our return policy.
  • Maintain a positive, cheerful attitude with customers and team members.
  • Promote the store and brand image in all interactions, including adhering to a dress code.
  • Provide exceptional customer service to both in-store customers and those who call on the phone.
  • Operate the cash register and handle money accurately.
  • Check inventory daily and ensure products are stocked and available for customers.
  • Merchandize product in accordance with Visual Merchandising standards.
  • Maintain a clean and well-organized back-stock area and employee break area.
  • Practice safety-consciousness and respond to theft in accordance with policies.
  • Report to work on time and notify the Store Manager in advance if late or absent.
  • Two (2) years of retail store experience preferred.
  • High School Diploma.
  • Excellent verbal and written communication skills.
  • Ability to convey the UGG and Deckers Brands Vision and Mission to team members and customers.
  • Highly motivated team player and self-starter.
  • Flexibility of schedule and hours to meet the needs of the business.
  • Proficient in Microsoft Office suite of tools and applications.
  • Valid driver’s license.
  • Competitive pay.
  • Discounts.
  • Perks.
  • Global contests.
  • Opportunities for growth and development.
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