SEASONAL RIMPAC SALES ASSOCIATE (FLEET STORE)

NEXCOM•Pearl City, HI

2d•Onsite

About The Position

Join us as a Federal Employee! Support our mission of delivering quality goods and services at exceptional savings while enhancing quality-of-life programs for active-duty military members, retirees, reservists, and their families. Make a meaningful impact while building a rewarding federal career. Enjoy shopping privileges at the NEX, fuel up at NEX gas stations and free parking at work Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned

Requirements

Basic knowledge of products merchandise
Strong interpersonal and communication skills
Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals
Ability to effectively communicate with customers peers and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition subtraction multiplication and division
Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team and take initiative independent of direct supervision
Enthusiastic friendly and energetic with a desire to provide outstanding service
Available to work a variety of hours which may include early mornings evenings weekends and holidays

Nice To Haves

Retail experience preferred but not required
High school graduate or equivalent preferred

Responsibilities

Proactively engage and make a connection with customers
Ask questions and listen to customer’s needs
Direct customers to merchandise informing them about upcoming events promotions mobile offers STAR card
Provide premier customer service
Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes
Maintaining store appearance
Cross-selling products and knowing layout of the store
Make suggestions to customer on latest trends and current promotions based on customer’s individual needs
Upselling products
Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs
Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer
Completing various forms of paperwork reports and reconciliation
Complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed
Adherence to assigned work schedule
Accurate and complete follow through on work assignments
Other Duties as assigned