Seasonal Retail Sales Associate
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About The Position
As a Seasonal Retail Sales Associate at Kohl's, you will play a crucial role in delivering exceptional customer service and ensuring operational efficiency at the point of sale. Your primary responsibility will be to engage with customers, providing them with assistance and support throughout their shopping experience. This includes greeting customers, operating the cash register, scanning items, bagging merchandise, and handling various payment methods accurately and efficiently. You will be expected to create a compelling customer experience while maintaining speed of service during transactions. In addition to customer engagement, you will be responsible for meeting or exceeding individual goals related to credit and loyalty programs. Supporting inventory accuracy is also a key aspect of your role, which involves completing all required point of sale and merchandise disposition practices accurately. You will have the opportunity to support the training process for new hires on the service team, sharing best practices and ensuring adherence to Kohl's brand standards. Your daily responsibilities will include participating in service processes such as register and cash balancing, managing change orders, and replenishing supplies. As a representative of Kohl's, you will be expected to act with integrity and honesty, fostering teamwork in an inclusive culture. You will need to exercise good judgment when making decisions and demonstrate a customer service mindset by anticipating customer needs and resolving issues satisfactorily. Additionally, you will be responsible for accomplishing multiple tasks within established timeframes while adhering to company policies and safety standards. Other responsibilities may be assigned as needed.
