Seasonal Retail Sales Associate

Kohl's • Eden Prairie, MN

401d • $32,240 - $46,592

About The Position

The Seasonal Retail Sales Associate role focuses on delivering excellent customer service and operational efficiency in a retail environment. The associate will engage with customers, handle transactions, and support inventory accuracy while adhering to company standards and fostering a positive shopping experience.

Requirements

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Nice To Haves

• Client facing retail or service industry experience.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services.
• Operate a cash register, scan items, bag merchandise, and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices and proper point of sale procedures.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).
• Act with integrity, honesty, and foster teamwork in an engaged and inclusive culture.
• Exercise good judgment and discernment when making decisions; take appropriate partners as needed.
• Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Accomplish multiple tasks within established timeframes.
• Follow company policies, procedures, standards, and guidelines.
• Maintain adherence to company safety policies for the safety of all associates and customers.
• Receive, understand, and proactively respond to direction from supervisors/managers and other company personnel.

Benefits

• PTO, Vacation Buy Program, Parental Leave
• Medical, Dental, Vision and other short and long term disability programs
• Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans
• 401k
• Flexible Spending Accounts
• Associate discount programs with Kohl's partners
• Life Insurance for you, your family or your pet
• Legal and adoption assistance benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed