About The Position

The Seasonal Retail Sales Associate at Gap is responsible for providing exceptional customer service and engaging with customers to enhance their shopping experience. This role involves educating customers about products, promotions, and loyalty programs while executing operational processes efficiently. The associate will play a key role in building brand loyalty and delivering a premium customer experience during the busy retail season.

Requirements

  • Good communication skills and ability to utilize technology effectively.
  • Problem-solving skills with a focus on continuous improvement.
  • Ability to handle customer interactions professionally.
  • Basic information-gathering skills to solve problems.
  • Willingness to learn and adapt through on-the-job training.

Responsibilities

  • Engage and connect with customers by providing excellent customer service.
  • Become an expert in the brand's selling behaviors to enhance customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently.
  • Offer style and outfit suggestions to customers using mannequins and displays.
  • Promote loyalty programs and educate customers about them.
  • Leverage omni-channel offerings for a seamless customer experience.
  • Support sales floor, fitting room, checkout, and back of house processes as needed.
  • Respond courteously to internal and external requests.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

Education Level

No Education Listed

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