Seasonal Retail Sales Associate - Southlake Town Center

Athleta • Southlake, TX

406d

About The Position

The Seasonal Retail Sales Associate at Athleta is responsible for providing exceptional customer service and engaging with customers to enhance their shopping experience. This role involves becoming an expert in the brand's products and selling behaviors, educating customers about merchandise, promotions, and loyalty programs, and executing operational processes efficiently. The associate aims to build brand loyalty while delivering a premium customer experience.

Requirements

• Good communication skills with the ability to utilize technology effectively.
• Problem-solving skills with a focus on continuous improvement.
• Ability to handle customer interactions and potential issues courteously and professionally.
• Basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Engage and connect with customers by providing excellent customer service.
• Become an expert in the brand's selling behaviors and leverage them with every customer.
• Acknowledge and assist customers; locate merchandise efficiently using various methods.
• Offer style and outfit suggestions to customers, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about loyalty programs.
• Leverage omni-channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, checkout, and back of house processes as required.
• Be courteous and responsive to internal and external requests.
• Exchange and verify job-related information to provide support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed