Seasonal Retail Sales Associate - Sherman Oaks Fashion Square

Gap • Los Angeles, CA

414d • $35,942 - $38,480

About The Position

In this role at Old Navy, you will engage with customers by providing excellent customer service and product expertise. Your primary goal is to enhance the customer experience, build brand loyalty, and effectively execute operational processes while embodying the brand's values.

Requirements

• Good communication skills and ability to utilize technology effectively.
• Problem-solving skills with a focus on continuous improvement and openness to feedback.
• Ability to handle customer interactions and potential issues professionally.
• Basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.

Responsibilities

• Become an expert in the brand's selling behaviors to provide a premium customer experience.
• Acknowledge and assist customers, locating merchandise efficiently and answering questions accurately.
• Offer style and outfit suggestions to customers using mannequins and displays for inspiration.
• Educate customers about loyalty programs to promote brand loyalty.
• Leverage omni-channel offerings to deliver a seamless customer experience.
• Support sales floor, fitting room, checkout, and back of house processes as required.
• Respond courteously to internal and external requests and exchange job-related information.

Benefits

• Competitive hourly wage ranging from $17.28 to $18.50 USD based on qualifications and experience.
• Commitment to diversity and inclusion in the workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed