Seasonal Retail Sales Associate - Northcross

Old Navy • Huntersville, NC

406d

About The Position

The Seasonal Retail Sales Associate at Old Navy is responsible for providing excellent customer service during the holiday season. This role involves engaging with customers, educating them about products, and promoting brand loyalty while ensuring operational processes are executed efficiently. Associates will work in a fast-paced environment, contributing to a fun and inclusive shopping experience.

Requirements

• Good communication skills and ability to utilize technology effectively.
• Problem-solving skills with a focus on continuous improvement.
• Ability to handle customer interactions and potential issues professionally.
• Basic information-gathering skills to solve problems.
• Willingness to learn procedural knowledge through on-the-job training.

Responsibilities

• Engage and connect with customers by providing excellent customer service.
• Become an expert in the brand's selling behaviors to enhance customer experience.
• Acknowledge and assist customers; locate merchandise efficiently.
• Offer style and outfit suggestions to customers using mannequins and displays.
• Promote loyalty by educating customers about loyalty programs.
• Leverage omni-channel offerings to deliver a seamless customer experience.
• Support sales floor, fitting room, checkout, and back of house processes as required.
• Respond courteously to internal and external requests.

Benefits

• 50% discount at Old Navy and other brands.
• Access to health care options.
• Mental health and well-being programs.
• Exclusive discounts on various expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed