Seasonal Retail Sales Associate - Legacy Place

Gap • Dedham, MA

417d

About The Position

The Seasonal Retail Sales Associate at Gap is responsible for providing exceptional customer service and engaging with customers to enhance their shopping experience. This role involves becoming an expert in the brand's products and selling behaviors, promoting loyalty programs, and supporting various operational processes within the store.

Requirements

• Good communication skills and ability to utilize technology effectively.
• Problem-solving skills with a focus on continuous improvement.
• Ability to handle customer interactions and potential issues professionally.
• Basic information-gathering skills to solve problems.
• Willingness to learn procedural knowledge through on-the-job training.

Responsibilities

• Engage and connect with customers by providing excellent customer service.
• Become an expert in the brand's selling behaviors to enhance customer experience.
• Acknowledge and assist customers; locate merchandise efficiently.
• Offer style and outfit suggestions to customers using mannequins and displays.
• Promote loyalty by educating customers about loyalty programs.
• Leverage omni-channel offerings to deliver a seamless customer experience.
• Support sales floor, fitting room, checkout, and back of house processes as required.
• Respond courteously to internal and external requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed