About The Position

As a Seasonal Retail Sales Associate at Old Navy, you will play a crucial role in delivering exceptional customer service during the holiday season. This position focuses on engaging with customers, providing product knowledge, and promoting brand loyalty through a premium shopping experience. You will be part of a dynamic team that values authenticity and collaboration, ensuring that customers feel welcomed and informed while shopping.

Requirements

  • Good communication skills and ability to utilize technology effectively.
  • Problem-solving skills with a focus on continuous improvement.
  • Ability to handle customer interactions professionally.
  • Basic information-gathering skills to solve problems.
  • Willingness to learn and adapt through on-the-job training.

Responsibilities

  • Engage and connect with customers by providing excellent customer service.
  • Become an expert in the brand's selling behaviors to enhance customer experience.
  • Acknowledge and assist customers, locating merchandise efficiently.
  • Offer style and outfit suggestions to customers using mannequins and displays.
  • Promote loyalty programs and educate customers about them.
  • Leverage omni-channel offerings to deliver a seamless customer experience.
  • Support sales floor, fitting room, checkout, and back of house processes as needed.
  • Respond courteously to internal and external requests.

Benefits

  • 50% discount at Old Navy and other brands.
  • Access to health care options.
  • Mental health and well-being programs.
  • Exclusive discounts on various expenses.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

Education Level

No Education Listed

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