About The Position

As a Seasonal Retail Sales Associate at Old Navy, you will play a crucial role in delivering exceptional customer service during the holiday season. This position focuses on engaging with customers, providing product knowledge, and fostering brand loyalty while working in a fast-paced retail environment.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
  • Able to handle customer interactions and potential issues/concerns courteously and professionally.
  • Use basic information-gathering skills to solve problems.
  • Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
  • Promote loyalty by educating customers about our loyalty programs.
  • Leverage omni channel offerings to deliver a frictionless customer experience.
  • Support sales floor, fitting room, check out, and back of house processes, as required.
  • Be courteous and responsive to internal/external requests.
  • Exchange and verify job-related information to provide support.

Benefits

  • 50% discount at Old Navy and other brands.
  • Access to health care options.
  • Mental health and well-being programs.
  • Exclusive discounts on some life expenses.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

Education Level

No Education Listed

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