Seasonal Retail Sales Associate - Avenue Murfreesboro

Old Navy • Murfreesboro, TN

404d

About The Position

The Seasonal Retail Sales Associate at Old Navy is responsible for providing exceptional customer service during the holiday season. This role involves engaging with customers, educating them about products, and promoting brand loyalty while ensuring operational processes are executed efficiently. Associates will work in a fast-paced environment, contributing to a fun and inclusive workplace culture.

Requirements

• Good communication skills and ability to utilize technology effectively.
• Problem-solving skills with a focus on continuous improvement.
• Ability to handle customer interactions professionally.
• Basic information-gathering skills to solve problems.
• Willingness to learn and adapt through on-the-job training.

Nice To Haves

• Previous retail experience is a plus but not mandatory.

Responsibilities

• Engage and connect with customers by providing excellent customer service.
• Become an expert in the brand's selling behaviors to enhance the customer experience.
• Acknowledge and assist customers, locating merchandise efficiently.
• Offer style and outfit suggestions to customers using mannequins and displays.
• Promote loyalty programs and educate customers about them.
• Leverage omni-channel offerings for a seamless customer experience.
• Support sales floor, fitting room, checkout, and back of house processes as needed.
• Respond courteously to internal and external requests.

Benefits

• 50% discount on regular-priced merchandise at Gap, Banana Republic, Old Navy, and Athleta; 30% off at Outlet.
• Access to health care options and mental health + well-being programs.
• Exclusive discounts on various life expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed