Macy's-posted 3 months ago
Entry Level
Braintree, MA
General Merchandise Retailers

As a Retail Sales & Recovery Colleague, you're at the heart of creating a welcoming shopping experience through genuine hospitality and keen attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is always customer-ready. Your friendly and approachable attitude fosters a warm environment that invites customers to return, while supporting your team in achieving sales goals through consistent, high-quality service.

  • Maintain a clean, organized, and visually engaging sales floor.
  • Greet customers warmly and create friendly, personal conversations.
  • Review daily goals, new arrivals, top sellers, and promotions.
  • Recover the sales floor and fitting rooms throughout the day.
  • Update signs and pricing as needed.
  • Support merchandise moves as required.
  • Share loyalty program benefits with customers.
  • Ensure customers have everything they need before they leave.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Read and understand employment policies and safety rules/procedures in English.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Dependable attendance and punctuality.
  • Enjoy meeting people and sharing information.
  • Resourceful and adaptable to changing priorities.
  • Ability to handle electronic devices and technology.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.
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