Seasonal Retail Sales and Recovery Associate, Newport Centre - Jersey City

Macy's • Jersey City, NJ

412d

About The Position

The Seasonal Retail Sales and Recovery Associate at Macy's is responsible for providing exceptional customer service while maintaining the cleanliness and organization of the sales floor. This role is crucial in creating a positive shopping experience for customers by ensuring merchandise is well-presented and assisting customers with their needs. The associate will work in a fast-paced environment, supporting sales goals and contributing to a welcoming atmosphere.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors in English.
• Ability to read and understand employment policies and safety rules/procedures in English.

Nice To Haves

• Enjoy meeting people and sharing information.
• Resourceful and eager to start a new venture, adaptable to changing priorities.
• Ability to handle electronic devices with ease.

Responsibilities

• Greet and connect with all customers in a friendly and genuine manner.
• Assist customers with locating and retrieving items, and make appropriate partnerships for assistance when necessary.
• Demonstrate full understanding of store products, services, loyalty programs, and Macy's point of sale systems.
• Respond to customer requests for additional merchandise or assistance, including sharing how to use electronic devices to shop and compare.
• Assist in locating and pulling merchandise to fulfill digital customer orders.
• Maintain department recovery standards on the selling floor and in fitting rooms.

Benefits

• Generous employee discount at Macy's and Bloomingdale's.
• Access to wages earned without waiting for payday.
• Employee Assistance Program (mental health and financial literacy resources).
• Potential for year-round employment opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed