Seasonal Retail Cashier & Sales Floor Support - Westfarms

Nordstrom • Farmington, CT

81d • $17 - $18

About The Position

The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale. A day in a life includes assisting customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service. You will keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion. Additionally, you will be a great team player by doing your part to keep the department 'runway ready,' including straightening up, lightly cleaning and restocking the cash wrap area and sales floor. Staying up on key fashion trends and products is essential so you can help customers with purchase decisions as necessary. Building relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program is also part of the role. You will need to be flexible to support other areas of the store including order fulfillment and order pick-up.

Requirements

• Ability to prioritize multiple tasks and requests from customers in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organization and follow-through.
• Problem-solving skills.
• Proficiency with computers and an interest in learning new applications.
• Ability to work a flexible schedule based on business needs.

Responsibilities

• Assist customers over the phone and at checkout with sales, returns and other transactions.
• Deliver excellent customer service.
• Keep the department 'runway ready' by straightening up, lightly cleaning and restocking.
• Stay informed on key fashion trends and products.
• Build relationships with customers and inform them about upcoming events and programs.
• Support other areas of the store as needed.

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away.
• Life Insurance and Disability.
• Merchandise Discount and EAP Resources.
• 401k options.
• PTO accruals.
• Holidays.

What This Job Offers

• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers