Seasonal Retail Associate
About The Position
As Retail Associates, our team members play a crucial role in creating exceptional experiences for our customers. They warmly greet and assist customers, provide product recommendations, and maintain a clean and organized space. Our Retail Associates operate cash registers, handle will-call orders, and manage customer waitlists efficiently. They also contribute to store opening and closing tasks, ensuring that the shopping environment is welcoming and well-maintained. With a focus on positive customer interactions, this role essential in delivering outstanding service and representing evo.
Requirements
- Previous experience in the retail industry is a plus, but not mandatory.
- Willingness to learn about the products and services offered.
- Adaptability, attention to detail, cash handling, communication, conflict resolution, customer service, inventory management multitasking, product knowledge, teamwork
- Embodies, honors, and lives our core values: The Great 8
- Weekend availability is required, as well as the ability to work during peak holiday periods including Black Friday (the day after US Thanksgiving) and the weeks leading up to and following Christmas.
- Shifts may include mornings, evenings, weekends, and holidays.
Nice To Haves
- Experience with Point of Sales System preferred.
Responsibilities
- Create positive and memorable customer interactions, in some cases, giving lessons in product use.
- Warmly greet customers, provide prompt assistance, and offer product recommendations.
- Keep all customer facing environments clean, organized, and visually appealing.
- Operate cash registers and process customer payments.
- Efficiently handle will-call orders.
- Manage customer waitlists and communicate estimated wait times.
- Execute store operations tasks including, but not limited to; inventory receiving and processing, ship from store and product restocking,
- Learn and develop technical product knowledge and expertise.
- Educate customers about technical elements of our product, ask strategic questions and support customers in getting the best product for their upcoming adventure.
- Other duties as assigned.
Benefits
- Employee discount and access to pro deals on most the products we sell
- Access to Free Rentals and Discounted Shop Service & Labor, amongst other evoExtras
- Team Events and Recognition-based rewards
- 40 Hours of Paid Volunteer Time Off
- Paid Sick Leave
- Charitable giving match
- Employee Assistance Program
- Access to Employee Resource Groups
- Retail quarterly bonus program
- Note: Availability of the benefits and perks may be subject to your location, tenure and employment type. The Company reserves the right to alter these benefits and perks in whole or in part at any time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
