Seasonal Retail Account Representative II - Jefferson City Onsite position
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The position involves taking and making inbound phone calls to assist customers with complaints, inquiries, requests, and taking payments. You will also make outbound phone calls to a provided list of customers who either have a payment due or are past due, serving as the main point of contact for these assigned customers. Responsibilities include noting accounts with payment status and customer interaction, assisting with credits, refunds, invoice adjustments, preparing Journal Vouchers, payment affidavits, payment research, and account reconciliation. The role may often be challenging, so you should be able to remain calm and polite in stressful situations. You will collaborate with the Management Team to serve customers in the best possible way and pass on issues to the Management Team as needed for assistance with collection efforts or account resolution.
