Seasonal Pavilion Attendant
About The Position
In this customer service position, you play a critical role in promoting good public relations through friendly, helpful, and accurate communication with park guests. You are responsible for ensuring all pavilion amenities, restrooms, showers, storage areas, and equipment are maintained in a clean and sanitary manner. To maintain park standards of cleanliness, you fill dispensers in bathrooms and ensure common guest areas are kept neat and tidy. You clear sidewalks and walkways as well as collect and dispose of any loose trash. With the guidance of the park manager, you trim ornamental landscaping as well as paint fences and other park structures as necessary. In addition, you maintain the grounds and ensure inventory for cleaning supplies is consistently stocked. While remaining calm and professional, you resolve guest concerns when possible and refer any escalated issues to an on-duty manager. You work well under pressure and are able to successfully complete any assigned tasks to maintain the smooth operation of the park. Staying organized and helping others brings you great satisfaction, and that is what makes you a perfect fit for this position in tourism and hospitality!
Requirements
- At least 15 years of age
- Certified Tourism Ambassador (CTA) certification or ability to become certified (CTA training provided by the Galveston Island Park Board of Trustees upon hire)
- Fluency in English both verbally and in writing
- Ability to operate hand tools and work with basic cleaning chemicals
- Ability to communicate with the public while maintaining professionalism
- Ability to operate equipment such as golf carts and all-terrain vehicles
- Ability to stand, walk, or sit for 8 hours or more per day
- Excellent customer service skills
Nice To Haves
- Being bilingual is preferred but multiple factors will be taken into consideration.
- Excellent verbal and written communication skills
- Ability to work independently with minimal supervision
- Ability to get along well with others
- Reliable and responsible
- Ability to balance multiple tasks in a fast-paced environment
Responsibilities
- Promote good public relations through friendly, helpful, and accurate communication with park guests
- Ensure all pavilion amenities, restrooms, showers, storage areas, and equipment are maintained in a clean and sanitary manner
- Fill dispensers in bathrooms and ensure common guest areas are kept neat and tidy
- Clear sidewalks and walkways as well as collect and dispose of any loose trash
- Trim ornamental landscaping as well as paint fences and other park structures as necessary
- Maintain the grounds and ensure inventory for cleaning supplies is consistently stocked
- Resolve guest concerns when possible and refer any escalated issues to an on-duty manager
- Complete any assigned tasks to maintain the smooth operation of the park
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
