Seasonal, Part Time Evenings Cashier/Sales Associate (Erie, PA)
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About The Position
As a Seasonal, Part Time Evenings Cashier/Sales Associate at our Erie, PA location, you will play a crucial role in delivering exceptional customer service and ensuring a pleasant shopping experience for our customers. Your primary responsibilities will include assisting customers in locating products, providing solutions to their inquiries, and ensuring a fast and friendly checkout experience. You will be expected to engage customers about the benefits of our Rewards program and Private Label Credit Cards, facilitating their enrollment in these programs. Additionally, you will educate customers on the Voice of Customer (VOC) survey, helping us gather valuable feedback to improve our services. In this role, you will also assist with various Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Your duties will extend to participating in truck unloading, stocking, and maintaining planogram (POGs) processes to ensure our store is well-stocked and organized. You will be responsible for completing merchandise recovery and maintenance tasks, including handling merchandise returns and ensuring the store meets recovery standards. Supporting shrink and safety programs will also be part of your responsibilities, as will adhering to Standard Operating Procedures (SOPs) and company policies to ensure compliance with applicable laws and requirements. You will be expected to interact with customers and team members in a respectful and positive manner, even in challenging situations, promoting a commitment to our organization's vision and values. As a role model for other team members, you will project a positive image and contribute to a collaborative work environment. Additionally, you may be cross-trained in Custom Framing selling and production, allowing you to assist in various areas of the store as needed. Other duties may be assigned as necessary to support store operations.
