Lake Compounce - Seasonal Parking Lead

Herschend • Bristol, CT

8d • Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Parking Lead ensures the parking operation runs efficiently. This position ensures that all parking lots are cleaned, team members are in place, and guest cars are parked quickly and efficiently. This position reports to the Guest Experience supervisor, senior supervisor, and manager. We are currently looking for a: Lake Compounce - Seasonal Parking Lead Roles & Responsibilities: The Parking Lead ensures the parking operation runs efficiently. This position ensures that all parking lots are cleaned, team members are in place, and guest cars are parked quickly and efficiently. This position reports to the Guest Experience supervisor, senior supervisor, and manager.

Requirements

• Must be at least 18 years of age to comply with Connecticut Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
• Ability to follow direction, multi-task, and work as part of a team as well as independently
• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more
• Subject to frequent exposure to outdoor areas of the park
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to frequent interruptions and requests that may require reprioritization of activities
• Ability to read, write, and speak fluent English

Nice To Haves

• Previous related work experience preferred but not required
• Spanish or other bilingual language skills are a plus.

Responsibilities

• Assist with the daily supervision of the Parking team and any other assigned departments
• Lead by example, attitude, and as a representation of Lake Compounce’s core values
• Act as an approachable mentor and coach to all assigned hosts
• Become knowledgeable of performing the essential duties of all parking positions and backfill these positions when needed
• Participate in new-hire orientation and training activities for all assigned employees
• Ensure that all required meal and other breaks are being given in accordance with Connecticut law
• Welcome guests to the park, while guiding them to an open parking spot
• Train parking team members on how to park cars efficiently and safely
• Ensure the smooth process of parking cars
• Courteously assist guests with questions and complaints
• Assist in directing guests to the proper parking space, when needed
• Follow the designated safety procedures when directing cars in the parking lot
• Ensure that all vehicles are parked in an efficient manner
• Maintain overall upkeep of the parking lots, including trash clean up and removal
• Direct emergency services such as fire and police in the event of an emergency
• Assist with special parking details in emergency situations or for special events
• All other duties assigned by leadership

Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Lake Compounce and all Palace Entertainment parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed