Seasonal Park Steward

Bend Metro and Park Recreation District•Bend, OR

7d•$26 - $30

About The Position

If you enjoy being outdoors and ensuring our parks are a safe and welcoming environment for all visitors, then come join our wonderful Park Steward team. You'll be the face for the district by being present and approachable in all of our parks, trails, and facilities! Our Park Stewards serve as a positive presence in parks, trails, and district facilities by providing assistance, information and education to visitors, and promoting compliance with park rules and regulations to the public.

Requirements

Strong Knowledge of: The District’s park rules and regulations; City and County rules and regulations; Public safety and emergency response protocols; Decision making in emergency situations especially with high risk individual; Some basic maintenance experience including use of hand tools; and Basic de-escalation techniques.
Skill and Ability to: Effectively understand and follow oral and written direction; Effectively communicate with others and the public, verbally and in writing, including by phone, e-mail, or in person; Effectively exercise initiative and good judgment; Develop and deliver public presentations and/or education programs; Identify occupational hazards and use safety precautions; Establish and maintain effective, cooperative and respectful working relationships with all contacts; Address rule violations, and diffuse difficult situations with the public in a positive, diplomatic and respectful manner; Prepare a variety of reports including incidents, police reports, and basic behavior statistics in Excel; Proficiently operate computers as well as keep current on new computer programs, applications, and upgrades; Work with private information and maintain confidentiality; Effectively work under pressure with multiple priorities and dealing with a wide variety of people; and Work independently while also able to work cooperatively with others.
Education, Experience, and Training: Associates degree or equivalent two years of college coursework; AND Three (3) years of experience in law enforcement, security services, public safety; OR Any satisfactory combination of education, experience and training.
License and Certifications: Possession of, or ability to obtain valid Oregon driver’s license within 30 days with an acceptable driving history as defined by district driving policy. Possession of, or ability to obtain within six months of hire, a valid CPR certification.

Responsibilities

Educates the public on City of Bend’s Codes and District Park Rules Ordinances in an effort to encourage compliance and safety.
Provides the public with information about the District’s parks, trails and facilities.
Assists at public outreach and educational events in the District’s parks.
Monitors off-leash dogs on trails and in parks, encourages owners to follow the leash law and educates on District dog rules.
Informs dog owners about the locations of District off-leash areas.
Observes and assesses park rule violations; educates individuals; diffuses and encourages compliance.
Notifies Park Steward Manager or contract security officer of repeat park rule violators.
Administers and delivers exclusion forms or written warnings with assistance from private security company or Bend Police as needed.
Recommends and coordinates exclusions with appropriate law enforcement agency; assists courts with information as needed to exclude or prosecute violators; issues exclusions to violators; maintains exclusion records; disseminates exclusion information to staff.
Coordinates the Lost and Found program per district procedures.
Reports hazardous situations and maintenance needs to managers and supervisory staff.
Conducts administrative duties including developing reports on park activities and incidents; prepares reports for police.
Works closely with a variety of groups including law enforcement, service providers, maintenance staff, private security company for monitoring park issues, etc.
Performs minor graffiti removal and garbage cleanup as needed; enters work orders to Park Services and/or police reports for large incidents involving vandalism or graffiti.
Generates maintenance work orders for repairs as needed.
Maintains equipment in clean safe condition, operates equipment safely at all times.
Promotes safe conditions in all park facilities.
Acts as a Mandatory Reporter; reports incidents of child abuse/neglect.
Performs other job-duties as assigned.