Ark Encounter Seasonal Operations- Spring 2026

ANSWERS IN GENESIS GROUP•Williamstown, KY

3d•Onsite

About The Position

Seasonal Operations team members are responsible for creating the best experience possible for our guests. The ideal candidate is passionate about the Ark Encounter and serving others, enthusiastic, energetic, an excellent multi-tasker, and able and willing to fill or change positions quickly. This position should display our Core Values of SERVE when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God honoring fashion. REQUIREMENTS: All Ark Encounter employees must be able to move and stand for long periods of time, meet lifting requirements (25-75 pounds), perform duties in varied weather conditions (e.g., extreme heat/cold, rain), are subject to a background check, confirm agreement with the Answers in Genesis’ Statement of Faith, and adhere to our drug-free workplace policy.

Requirements

Customer service skills: friendly and courteous with guests
Strong oral communication skills, comfortable giving direction to guests
Good problem-solving skills and decision-making ability
Basic math skills: Accuracy in cash and financial transactions with guests
Customer service skills: friendly and courteous with guests
Strong oral communication skills, comfortable giving direction to guests
Basic math skills: Accuracy in cash and financial transactions with guests
Customer service skills: friendly and courteous with guests
Attention to details: eyes on food standards, costs, safety.
Basic Math skills: Accuracy in cash and financial transactions with guests
Wear proper slip-resistant footwear, aprons, hats/hair nets and personal protective equipment when operating sharp and hot equipment.
Customer service skills: friendly and courteous with guests
Strong oral communication skills, comfortable giving direction to guests
Basic Math skills: Accuracy in cash and financial transactions with guests
Good problem-solving skills and decision-making ability
Customer service skills: friendly and courteous with guests
Attention to details: eyes on guests’ service standards, costs, and safety.
Organizational skills: rotation of date sensitive inventory and cleaning
Customer service skills: friendly and courteous with guests
Strong oral communication skills, comfortable giving direction to guests
Organizational skills: rotation of date sensitive inventory and cleaning
Basic math skills: Accuracy in cash and financial transactions with guests

Responsibilities

Provide exceptional service to all guests by creating a best-in-class experience.
Assist with guest flow throughout the attraction.
Serve all departments by attending to their daily operational needs.
Actively monitor and maintain a safe environment for guests and staff.
All other duties and responsibilities as assigned by management.
Provide excellent service to all guests at attraction entry/exit points, bus loading areas and parking lot.
Assist guests with admission ticket and rental purchases and in a welcoming and efficient manner.
Proactively engage guests to direct and maintain traffic flow.
All other duties and responsibilities as assigned by management.
Provide excellent service to all guests by creating an exceptional dining experience.
Prepare, cook and present food in accordance with recipe and safety standards.
Assist guests with food purchases in a quick and efficient manner.
Maintain cleanliness of the dining room, wash and sanitize dishes.
All other duties and responsibilities as assigned by management.
Provide excellent service to all guests by greeting, directing, and answering questions relative to park and event information.
Monitor and direct traffic flow at Ark entrance and within the Ark as needed.
Proactively engage guests and provide directions at the VR experience, Fossil Find and the Carousel.
Ensure safety of all guests through understanding and adherence of all safety protocols.
All other duties and responsibilities as assigned by management.
Ensure the day-to-day cleanliness of the attractions and grounds.
Remove and dispose of trash/recyclables and clean bins.
Clean floors, windows, doors, walls and restrooms.
Perform responsibilities with a safety-first mindset.
All other duties and responsibilities as assigned by management.
Provide excellent service to all guests in an engaging retail shopping environment.
Proactively greet and assist guests on the sales floor.
Assist guests with retail purchases in an efficient and friendly manner.
Responsible for accurate pricing, re-stocking and maintaining cleanliness of the store.
All other duties and responsibilities as assigned by management.