Seasonal Office Support Specialist I - Service Forestry Summer Recall 2026

Commonwealth of Massachusetts • Pittsfield, MA

3d

About The Position

The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts’ environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family.   Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition. At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents.
DCR: The Department of Conservation and Recreation’s mission is to protect, promote and enhance our common wealth of natural, cultural and recreational resources for the well-being of all. The DCR is steward to one of the largest and most diverse state parks systems in the nation which includes more than 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, trails, golf courses and parkways. DCR strives to be an exemplary leader in conservation and recreation. DCR’s staff is passionate, dedicated, and continuously employs best practices that are informed by expertise, and creates a sense of place through carrying out the mission.
The Department of Conservation and Recreation seeks applicants for the position of Office Support Specialist I.
General Duties of Office Support Specialists for Service Forestry Program: The Service Forestry Program Office Support Specialists coordinate the flow of permits for Ch132 and Ch61 regulatory programs, including maintaining accurate records in an access database, paper files, and electronic files. They respond to constituent requests, public records requests, perform initial permit review for completeness, complies reports on district and statewide basis, and support education programming spanning Service Forester districts. This is accomplished in part through direct support of programs and policy, developing relationships with program constituents both internal and external, aiding Service Foresters, in their oversite, and providing program information to staff for reporting needs. Office Support Specialists support events and training programs through coordinating facilities, equipment, advertising and answering questions, as well as attending events of behalf of the Commonwealth.
The Office Support Specialist I position will report directly to the Eastern OSSII, who coordinates all administrative duties for the eastern Service Forestry administrative district. https

Requirements

• Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:
• I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.
• II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
• Educational substitutions will only be permitted for a maximum of two years of the required experience.

Responsibilities

• Files material such as correspondence, reports, applications, etc. in accordance with a prescribed classification system which includes paper files, databases and electronic files.
• Enter data for Certificates received from Assessors.
• Follow up with Assessors for any and all discrepancies in filings.
• Answers telephone calls and provides routine information concerning the Service Forestry Program according to established procedures.
• Fields and directs received calls to different departments of the Bureau and DCR.
• Prepares standardized forms such as certified mail receipts, receipts, etc. according to detailed procedures.
• Receives and distributes incoming mail, memoranda, packages, etc. to appropriate individuals within the assigned unit.
• Retrieves records from paper and electronic files and database systems handling forestry management plans, Harvester, Forester License, cutting plans, and legal paperwork.
• Locates and withdraws information from electronic formats through basic query, sort, and filter functions.
• Works within SharePoint to help maintain backup records for forestry management plans and cutting plans.
• Operates standard office machines and equipment requiring brief orientation for use such as photocopiers, central console telephone systems, postage meters, folders, shredders, or similar equipment.
• Reviews forms, lists, documents, correspondence and/or applications for accuracy and completeness.
• Create and mail large batches of letters, reminders, pamphlets, and informative materials to selected landowners, town departments, committees, etc.
• Performs related work as assigned.

Benefits

• Comprehensive Benefits
• When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package.
• We take pride in providing a work experience that supports you, your loved ones, and your future.
• Want the specifics? Explore our Employee Benefits and Rewards!
• An Equal Opportunity / Affirmative Action Employer.
• Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
• The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.
• Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.
• We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree