Seasonal Kitchen Assistant (Sur La Table) (copy)

CSC Generation•Madison, WI

31d

About The Position

With over 57 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Seasonal Kitchen Assistant at Sur La Table, you play a key role in inspiring customers throughout every stage of their culinary experience. With a passion for cooking, hospitality, and teamwork, the Seasona Kitchen Assistant supports the chefs to ensure smooth class operations and a #bestincenter experience, a company-wide standard for excellence in service. You'll help bring culinary dreams to life by supporting our chefs, engaging with guests, and ensuring a clean, well-organized kitchen environment.

Requirements

Must be 16 years of age or older at the time of employment.
Valid Food Handlers Certification.
Excellent communication, problem-solving, and decision-making abilities.
Passion for community engagement and providing exceptional customer experiences.

Nice To Haves

1 year retail sales experience, preferred
1 year food prep and/or kitchen operations experience, preferred
Proficiency in Microsoft Office Suite and retail systems preferred.

Responsibilities

Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
Assist chefs with class execution that drives repeat visits and positive customer feedback
Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.
Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations
Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.
Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness
Ensure compliance with food safety standards, local health codes, and sanitation regulations.
Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment.
Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.
Ensure store safety and cleanliness, addressing any maintenance needs promptly.
Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.
Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs).