Seasonal Holiday Bar Server

Hyatt Hotels Corp.•Savannah, GA

50d

About The Position

We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson restaurant server will engage in casual conversation and create the restaurant experience by their style and service attributes. This seasonal position is for the duration of Frost's Holiday Bar.

Requirements

Knowledge of guest service etiquette and proper food and beverage serving techniques in compliance with company standards.
Ability to perform all tasks related to restaurant server and proficiently use job-related software, and property management systems
Knowledge of cocktails and proper cocktail mixing techniques.
Knowledge of wine, beer and all other alcoholic and non-alcoholic beverages.
Knowledge of food and food preparation techniques.
Ability to remain calm in various situations, use sound judgement and effectively solve problems
Ability to work quickly, prioritize, and maintain service at multiple tables at a time
Ability to read and interpret documents such as safety rules and procedural manuals
Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades and percentages
Strong written, verbal, and interpersonal skills
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal communication skills.
Must have physical stamina to lift moderate amounts of weight.
Ability to stand for long periods of time.

Responsibilities

Respond to guest requests in a timely, friendly and efficient manner
Ensure knowledge of menu and restaurant promotions and specials
Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
Retrieve and deliver food and beverage orders in a timely manner
Ensure guest satisfaction throughout the meal service
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
Ensure serving station is well-stocked at all times
Anticipate guest needs, ascertain satisfaction, and offer suggestions
Properly and accurately close guest checks
Process cash and credit card payments
Breakdown, clean and set-up of tables, buffets, and food stations
Set tables according to type of event and service standards.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Complete closing duties, including restocking items, turning off lights, etc
Ensure adherence to quality expectations and standards
All other duties as assigned by leadership