Seasonal Healthcare Customer Service Representative Remote in North Carolina

TTEC • Concord, NH

279d • $16 - $17 • Remote

About The Position

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Healthcare Customer Service Representative working remotely in North Carolina, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

Requirements

• 6 months or more of customer service experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy
• High school diploma or equivalent
• Computer experience
• High speed internet (> 15 mbps)
• Smart phone or another device that runs IOS or Android for daily log-in

Nice To Haves

• USB wired headset (recommended, but not mandatory if you have another compatible headset)

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Benefits

• Base wage range of $16 to $17 per hour plus performance bonus opportunities
• PTO
• Tuition reimbursement
• Health and wellness incentives

What This Job Offers

• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED