Seasonal Gate and Transport Attendant
About The Position
The Trustees is seeking Seasonal part time Gate Attendants for The Crane Estate to assist visitors, educate the public, enforce rules, provide beach transport, and collect daily admission fees. As a Gate Attendant, you will ensure that thousands of visitors each year have a positive experience on the property by answering questions, promoting Trustees Membership, and greeting visitors. You will perform general cleaning of the facilities, manage cash and credit card transactions, and serve as a professional and courteous ambassador for the Trustees to all guests. The ability to work both weekend and weekday shifts is required. Willingness to be flexible and support property-wide admission operations, including the Castle Hill, Crane Beach and Special Events gates, is required.
Requirements
- Must have a strong interest in customer service. Experience in this area is preferred but not mandatory.
- Self-starter, ability to motivate oneself, operate with a high degree of integrity.
- Ability to perform in a public-facing environment, making all visitors feel welcome.
- Energetic personality while greeting the public and speaking about the mission of The Trustees.
- Working independently and cooperatively with other staff.
- Must be comfortable on their feet for extended periods of time and able to lift 40 lbs.
- Must be comfortable working on a variety of tasks listed above and have a good eye for detail.
- Perform tasks safely and in accordance with The Trustees safety manual.
- Operate in a professional manner with colleagues, property visitors, and volunteers.
- Flexibility to work holidays, evenings, and weekends is required.
- Willingness to drive a Trustees pickup truck and gator, if required.
- Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.
- A satisfactory criminal background (CORI) check.
- Comfortable working in variable outdoor weather conditions.
Responsibilities
- Represent The Trustees in accordance with the messages developed and provided by the organization’s Engagement Department.
- Efficient use of point-of-sale software for day-use visitor transactions.
- Transportation of beach patrons to and from parking lot and beach, as required.
- Greet visitors in a warm and welcoming manner while also enforcing daily fees.
- Open facilities in the morning & closing facilities at night on a timely basis in a complete fashion.
- Perform basic facility maintenance procedures carried out daily.
- Effectively and professionally manage visitor complaints.
- Accurately report incidents according to Trustees policy.
- Track visitation of members, residents & visitors.
- Be willing to follow checklists to ensure consistent delivery of services.
- Report safety concerns, incidents, and maintenance concerns to Property Management.
- Enforce rules and regulations.
- Explain the benefits of Trustees membership and promoting special events.
- Other duties as assigned.
Benefits
- Sick Time: 40 hours of paid sick time upfront.
- Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
- Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
