Seasonal Fulfillment and Receiving Support Associate, West County Center
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing merchandise to picking, packing, retrieving orders from our back-of-house storage and delivering them curbside to the customer; monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders, and you'll help keep the stockroom and sales floor running efficiently. You'll also play a key part in customer interactions - greeting shoppers warmly, resolving issues, and delivering orders curbside with care. Your attention to detail, teamwork, and commitment to operational excellence will directly impact both customer satisfaction and overall store performance. This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you!
Requirements
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Be comfortable communicating and collaborating with customers and colleagues
- Meeting daily sales goal challenges
- Enjoy meeting people, learning about them, and sharing information
- Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
- Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
- Requires close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Responsibilities
- Receiving and organizing merchandise
- Picking, packing, retrieving orders from our back-of-house storage and delivering them curbside to the customer
- Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders
- Greeting shoppers warmly
- Resolving issues
- Delivering orders curbside with care
- Maintaining a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves
- Sharing our Loyalty program benefits
- Organizing the stockroom, completing orders, and setting the team up for the next day's success
Benefits
- Join a team where work is as rewarding as it is fun!
- We offer a dynamic, inclusive environment with competitive pay and benefits.
- Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future.
- Prioritize your well-being with paid time off and eight paid holidays.
- Grow your career with continuous learning and leadership development.
- Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
- Access your earned wages anytime
- Merchandise discounts
- Performance-based incentives
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
