SEASONAL FIELD SERVICE HELPER

Cover Care • Nampa, ID

1d • $18 - $20

About The Position

The Seasonal Field Service Helper plays a key role in assisting with the seasoned field tech with installation and repairs for automatic pool covers.

Requirements

• High school diploma or GED required.
• Valid driver’s license required.
• Ability to communicate effectively both verbally and in writing.
• Exceptional customer service skills to ensure client satisfaction.
• Basic understanding of mechanical systems and troubleshooting techniques.
• Ability to assist in diagnosing and solving complex mechanical issues.
• Ability to work efficiently in a fast-paced, deadline-driven environment.
• Basic math skills for measurements and calculations.
• Ability to prioritize tasks, organize work, and manage time effectively.
• Ability to work collaboratively as part of a team.
• Willingness to work extra hours beyond a typical workday and weekends when necessary.
• Ability to stand, sit, kneel, crawl, and move frequently throughout the workday.
• Must have the ability to see, distinguish colors, and read reports and documentation.
• Ability to hear clearly and use fingers to operate tools and equipment.
• Ability to lift up to 100 pounds and push or pull up to 150 pounds.
• This position requires regular exposure to outdoor environments, varying temperatures, dirt/dust, noise, fumes/odors, and moving machinery and equipment.

Responsibilities

• Assist in diagnosing and repairing automatic pool cover systems, addressing issues as indicated on service requests.
• Gather the necessary tools and equipment in preparation for each service job.
• Help in completing service documentation accurately, including recording all work performed and parts/components used.
• Provide professional, courteous service to customers always, ensuring a positive experience.
• Aid in ensuring the company vehicle is stocked with necessary parts and tools for the day’s service jobs.
• Help in maintaining a clean and organized service vehicle and work area.
• Other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees