Freedom Boat Club - Seasonal Dock Hand in Fall River, MA (April through October)

Brunswick Corporation•Fall River, MA

20h•Onsite

About The Position

As part of the talented Freedom Boat Club team, you will be working by the water, with our large variety fleet of boats, as a customer-focused team member! Freedom Boat Club is the nation’s oldest and largest private member boat club, and we are looking for friendly and upbeat individuals to greet members and work on the docks. This position is temporary/seasonal (ends in October/November) and requires availability on weekdays, weekends, and holidays. At Brunswick & Freedom Boat Club, we have passion for our work and a distinct ability to deliver. Freedom Boat Club – the world’s largest members-only boat club – was founded in 1989 in Sarasota, Florida. Today, the Clubs 400+ locations welcome hundreds of members to its docks each day to enjoy a day on the water while we take care of the rest including fueling, cleaning, maintenance, and more. With over 30 years of Boating Made Simple®, Freedom Boat Club (a division of Brunswick Corporation) continues to be a passionate group of individuals who focus on raising the bar in everything that we do. We are always looking for hardworking and motivated people who share our passion for getting others out on the open waters.

Requirements

Pass a background check and drug screen
Have a valid driver’s license and a good driving record
Be at least 18 years of age
Ability to regularly complete the physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 pounds
Ability to read and manipulate handheld tablets
Availability to regularly work weekdays, weekends and holidays
Ability to adhere to all safety policies

Nice To Haves

Experience in or around boats
Strong communication and customer service skills
Ability to maintain a calm, positive attitude during periods of high activity
Positive, cooperative attitude with the capability of working unsupervised

Responsibilities

Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Thank guests with genuine appreciation
Make and answer telephone calls using appropriate etiquette
Manage the check-in and check-out process using a handheld tablet
Perform equipment checks to make sure all necessary equipment is functional and on board
Clean and maintain vessels and Club location according to company standards
Complete daily clerical work to prepare reservation system, fuel logs and weather reports
Familiarize yourself with local waters in order to provide basic guidance to members
Speak with others using clear and professional language
Ensure your uniform and personal appearance are clean and professional
Follow all company policies and procedures
Maintain confidentiality of proprietary information
Perform other reasonable job duties as requested by supervisors
Work outside in the state’s elements and stand for an extended period of time